Postgraduate Course: Dissertation, MSc Integrated Service Improvement (ISSH11004)
Course Outline
| School | School of Health in Social Science |
College | College of Humanities and Social Science |
| Credit level (Normal year taken) | SCQF Level 11 (Postgraduate) |
| Course type | Dissertation |
Availability | Not available to visiting students |
| SCQF Credits | 60 |
ECTS Credits | 30 |
| Summary | The MSc integrated Service Development is a part time post- graduate programme for managers and senior practitioners of health and social care who want to develop their understanding and skills in service improvement. It covers the theory and practice of facilitation and management of change across boundaries in complex inter-organisational settings. It focuses on theories of organisational change in the context of contemporary public service modernisation, the critical appraisal and application of service improvement tools, use of research, evaluation and information management for quality improvement and a critical appraisal of project management in current contexts of service improvement. These areas are developed in core courses, and students are given the opportunity to deepen their understanding through elective courses at diploma level. The dissertation is researched and written in the second year.
It aims to let students deepen and demonstrate their knowledge, skills and understanding of service improvement in complex organisational settings through conducting and critically appraising a service development project in which they are involved. The project is selected in negotiation with the students' organisations, and the dissertation is a potential source of organisational learning. The topic and questions for the dissertation are identified discussion with peers and tutors. Students collect data using a variety of methods, for example interviews and focus groups with service colleagues and service users, quantitative routinely collected and bespoke data. mapping of service processes and their outcomes, documentary evidence, diaries and logs. The dissertation is an opportunity for students to reflect on the circumstances of the project and the drivers shaping it, its key outcomes, and their own involvement, drawing on relevant theory and analysis of a variety of data sources.
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| Course description |
Not entered
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Entry Requirements (not applicable to Visiting Students)
| Pre-requisites |
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Co-requisites | |
| Prohibited Combinations | |
Other requirements | None |
Course Delivery Information
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| Academic year 2015/16, Not available to visiting students (SS1)
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Quota: None |
| Course Start |
Flexible |
Timetable |
Timetable |
| Learning and Teaching activities (Further Info) |
Total Hours:
600
(
Seminar/Tutorial Hours 8,
Dissertation/Project Supervision Hours 5,
Programme Level Learning and Teaching Hours 12,
Directed Learning and Independent Learning Hours
575 )
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| Assessment (Further Info) |
Written Exam
0 %,
Coursework
100 %,
Practical Exam
0 %
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| Additional Information (Assessment) |
The dissertation is a reflective account of up to 14000 words. |
| Feedback |
Not entered |
| No Exam Information |
Learning Outcomes
Understanding
o Critical understanding of the dynamics of change in public service modernisation.
o Appreciation of the role of managers in service change in these contexts.
o Deepened appreciation of ways in challenges of service change can be managed.
o Appraisal of the methods and tools for change, and how to adapt them to specific circumstances of local change projects.
o Critical understanding of the use of data in guiding and monitoring change.
o Understanding relationships between context, process and outcomes of a service change process.
Knowledge:
o Deepened knowledge of different research approaches and their application in the conduct and monitoring of practical change projects.
o Deepened knowledge of the literature of organisational change.
o Extended knowledge of tools for service improvement.
Skills:
o Extended skills in independent conduct of research and evaluation.
o Extended skills in the conduct of service improvement projects.
o Extended skills in the presentation of service improvement projects.
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Additional Information
| Graduate Attributes and Skills |
Not entered |
| Keywords | Not entered |
Contacts
| Course organiser | Dr John Harries
Tel: (0131 6)50 4051
Email: |
Course secretary | Miss Sue Larsen
Tel: (0131 6)51 6671
Email: |
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