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DRPS : Course Catalogue : Moray House School of Education and Sport : Sport

Undergraduate Course: Sport and Recreation: Operations Management 2A (SPRT08012)

Course Outline
SchoolMoray House School of Education and Sport CollegeCollege of Arts, Humanities and Social Sciences
Credit level (Normal year taken)SCQF Level 8 (Year 2 Undergraduate) AvailabilityAvailable to all students
SCQF Credits20 ECTS Credits10
SummaryThis course is concerned with the study of operations management in sport and recreation organisations. Students will consider the processes of design, implementation and control of sport and recreation service operations. Examination of current practice will be undertaken throughout the course.
Course description The course aims to link theory to practice and demonstrate an understanding of the role and scope of operations management in sport and recreation. It will focus on the effective and efficient management of human resources and physical resources in a range of facilities in the private and public sectors. This course will cover topics such as, how operations managers lead, direct and motivate the operational team to ensure a quality service delivery. Different approaches to the control and management of staff and customers, to how to deal with operational issues such as, accidents and emergencies and ensure compliance with statutory requirements and organisational policies and procedures. The course will cover relevant aspects of Health & Safety legislation and Employment Law.

Entry Requirements (not applicable to Visiting Students)
Pre-requisites Co-requisites
Prohibited Combinations Other requirements None
Additional Costs None.
Information for Visiting Students
High Demand Course? Yes
Course Delivery Information
Academic year 2023/24, Available to all students (SV1) Quota:  0
Course Start Semester 1
Timetable Timetable
Learning and Teaching activities (Further Info) Total Hours: 200 ( Lecture Hours 33, Seminar/Tutorial Hours 17, Programme Level Learning and Teaching Hours 4, Directed Learning and Independent Learning Hours 146 )
Assessment (Further Info) Written Exam 0 %, Coursework 100 %, Practical Exam 0 %
Additional Information (Assessment) 25% - presentation
75% - written assignment
Feedback Written individual feedback on first assessment
Formative feedback on first assessment to seminar groups
Individual feedback on written assignment
General comments on written assignment (summative)
No Exam Information
Learning Outcomes
On completion of this course, the student will be able to:
  1. Understand the role and nature of operations management in sport and recreation organisations; explain the process of sport and recreation service design; discuss the implications of health and safety law for sport and recreation services delivery; explain how to control service operations; evaluate the appropriateness of identified quality systems to sport and recreation contexts; understand the relationship between human resource management and operational efficiency.
  2. Evaluate different quality systems and the process of enhancing customer experiences in the sport
  3. Understand human resource management and operational efficiency in the sport
  4. Understand the programming, design and management of space and facilities for sport and recreation
  5. Identify health and safety issues and risk management in the sport and recreation environments.
Reading List
Lussier,R. and Kimball,D. (2009). Applied Sport Management Skills, 2nd ed. Illinois: Human Kinetics.
Slack,T. and Parent,M.(2006) Understanding Sport Organizations, 2nd ed. Illinois: Human Kinetics.
Bill, K. (2009) Sport Management Exeter: Learning Matters
Additional Information
Graduate Attributes and Skills Students will develop the following;
1. A knowledge of the scope, defining features, and main areas of the subject and sector and specialist knowledge in some areas.
2. A discerning understanding of a defined range of core theories, concepts, principles and terminology.
3. Awareness and understanding of some major current issues
4. Awareness and understanding of research and equivalent scholarly/academic processes.
5. Apply knowledge, skills and understanding to case studies
6. Use a range of professional skills, techniques, practices associated with the subject and sector,
7. Use routine lines of enquiry, development or investigation into professional level problems and issues.
8. Undertake critical analysis and evaluation of concepts, information and common issues in a subject and sector.
9. Use a range of approaches to formulate and critically evaluate evidence-based solutions/responses to defined problems and issues.
10. Work with others on group tasks

Additional Class Delivery Information 2 hour lecture
1 hour seminar
1 out of 2 tutorials
KeywordsNot entered
Course organiserDr Bronwyn Sumption
Tel: (0131 6)51 6644
Course secretaryMiss Rosie Roberts
Tel: (0131 6)516 210
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