Postgraduate Course: Performance Management (CMSE11183)
Course Outline
| School | Business School |
College | College of Humanities and Social Science |
| Credit level (Normal year taken) | SCQF Level 11 (Postgraduate) |
Availability | Not available to visiting students |
| SCQF Credits | 15 |
ECTS Credits | 7.5 |
| Summary | Performance management is concerned with identifying, measuring and developing the performance of individuals and teams and aligning their performance with the strategic objectives of the organisations. Implementing performance management systems is related with many advantages in the organizations, such as increased employee motivation, competences and self-esteem, clearly defined job descriptions and goals, identification of underperformers, enhanced employee engagement and commitment, among others.
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| Course description |
The performance management option provides students with the knowledge and understanding of the role of performance management in supporting the strategic objectives of the organisation in different business environments; how the performance of people can be enhanced and inspired by leadership and direction and how it contributes to high performance work organisations. The course examines the design of performance management systems that aim to transform organisational objectives and performance outcomes and identifies the knowledge and skills needed for effective performance review processes that are fair, ethical and improve people performance in modern organisations. It will equip students with the necessary skills and a critical understanding of the performance review process that combines challenge and support and places a focus on personal, team and organisational learning and accountability. Furthermore, it recognises the importance of communication skills in the performance review process and evaluates the need for employee involvement as well as transparent, ethical and justifiable rewards for performance. The module requires students to reflect critically on theory and practice from an ethical and professional standpoint and provides opportunities for applied learning and continuous professional development.
This course examines the design of performance management systems that aim to transform organisational objectives and performance outcomes and identifies the knowledge and skills needed for effective performance review processes.
Syllabus:
Introduction to Performance Management
Prerequisites: Strategic Planning and Job Description
Performance Measurement
Improving the accuracy of Performance Ratings
Implementing a Performance Management System
Performance Development
Performance Management Skills
Managing Team and Organisational Performance
Student Learning Experience:
The topics covered in the course range from the analysis of several components of the performance management process through an examination of approaches to performance measurement, to implementing a performance management system and considering different activities and techniques to improve employee performance. Throughout the course, learning takes place through a combination of formal lectures, in-class exercises and case study analyses. A workshop is provided for the coaching exercise.
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Entry Requirements (not applicable to Visiting Students)
| Pre-requisites |
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Co-requisites | |
| Prohibited Combinations | |
Other requirements | None |
Course Delivery Information
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| Academic year 2015/16, Available to all students (SV1)
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Quota: None |
| Course Start |
Semester 2 |
Timetable |
Timetable |
| Learning and Teaching activities (Further Info) |
Total Hours:
150
(
Lecture Hours 22,
Supervised Practical/Workshop/Studio Hours 3,
Summative Assessment Hours 2,
Programme Level Learning and Teaching Hours 3,
Directed Learning and Independent Learning Hours
120 )
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| Assessment (Further Info) |
Written Exam
50 %,
Coursework
50 %,
Practical Exam
0 %
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| Additional Information (Assessment) |
Coursework assignment delivered in groups of 3-5 students (word limit of 2,500 excluding tables, figures and references) - 50%
The coursework assignment will be a substantial, integrative, analytical piece of work conducted through the whole course semester
An examination - 50%
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| Feedback |
All students will be given at least one formative feedback or feedforward event for every course they undertake, provided during the semester in which the course is taken and in time to be useful in the completion of summative work on the course. Such feedback may be at course or programme level, but must include input of relevance to each course in the latter case.
Feedback deadlines
Feedback on formative assessed work will be provided within 15 working days of submission, or in time to be of use in subsequent assessments within the course, whichever is sooner. Summative marks will be returned on a published timetable, which has been made clear to students at the start of the academic year.
Students will gain feedback on their understanding of the material when they discuss their answers to the tutorial questions in the tutorials. Students may also ask questions in Lectures to assess their knowledge.
Feedback format:
In class feedback on class exercises and case study discussions
Written feedback on group coursework
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| Exam Information |
| Exam Diet |
Paper Name |
Hours & Minutes |
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| Main Exam Diet S2 (April/May) | Performance Management (CMSE11183 | 2:00 | |
Learning Outcomes
On completion of this course, the student will be able to:
- Understanding and critically discuss the concepts, techniques and practices of effective performance management.
- Critically evaluate the practical issues in designing and delivering effective performance management of individuals, teams and organisations.
- Plan effective performance management policies and practices to improve individual, group and organisational performance.
- Devise and sustain arguments for using appropriate performance management techniques, rewards and sanctions to improve performance.
- Systematically decide and communicate strategic performance aims, objectives, priorities and targets.
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Reading List
Key texts:
Aguinis, H. (2013). Performance management, 3rd ed. Harlow: Pearson.
Recommended texts:
Armstrong, M., & Baron, A. (2005). Managing performance: Performance management in action. London: Chartered Institute of Personnel and Development.
Hutchinson, S. (2013). Performance management. London: Chartered Institute of Personnel and Development.
This option will also draw upon recent research published in top HR, management, and organizational psychology journals (available via e-journals). |
Additional Information
| Graduate Attributes and Skills |
Cognitive Skills:
After completing this course, students should be able to:
-Understand and appreciate the importance of implementing well-designed performance management systems.
-Understand how performance management feeds into other core HR functions.
-Recognise deficiencies in the existing systems and suggest how these can be improved.
Subject Specific Skills:
After completing this course, students should be able to:
-Plan effective performance management policies and practices to improve individual, group and organisational performance.
-Devise and sustain arguments for using appropriate performance management techniques, rewards and sanctions to improve performance.
-Demonstrate the communication skills required when managing achievement and underachievement.
-Systematically decide and communicate strategic performance aims, objectives, priorities and targets.
-Design efficient performance management system
-Critically evaluate the effectiveness of performance management .
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| Keywords | HRM-PM |
Contacts
| Course organiser | Dr Kristina Potocnik
Tel: (0131 6)50 4307
Email: |
Course secretary | Mr Peter Newcombe
Tel: (0131 6)51 3013
Email: |
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